Frequently Asked Questions

Common questions about how Culleva works, what it does, and how we handle your data. Can’t find what you’re after? Email support@culleva.com.

Getting started

  • What is Culleva?

    Culleva is a study app designed for university students. It keeps every assignment, task, file, group chat, meeting, and citation in one place, with AI tools that draft assessment briefs, review your essays against the marking criteria, generate quizzes and flashcards from your lecture materials, and answer questions on your shared whiteboard.

  • Do I need to install anything?

    No. Culleva runs in your browser at culleva.com. Sign in from any device with your Google or Microsoft account, or with an email + password.

  • Is Culleva free?

    Yes - the whole app is free to use, with sensible daily limits on the AI tools. Our Pro plan features higher limits and audio transcribed study summaries. See the pricing page for the comparison.

Features

  • What can Culleva do?

    The core features:

    • Assignments and tasks grouped by course, with a colour-coded calendar of due dates and meetings.
    • Group workspaces for every group assignment, including chat, voice channel with screen share, a shared whiteboard, and a per-assignment file library.
    • AI assignment review upload your brief, rubric, and draft; we’ll mark it against the rubric with structured findings.
    • AI Study Coach drag in lecture slides, readings, or notes, and generate summaries, glossaries, quizzes, and flashcards.
    • Citation Checker APA 7, Harvard, and AGLC4 (Australian legal) styles, plus URL metadata grab and document scanning for mismatched citations.
    • Whiteboard with AI chat a shared drawing canvas with an inline AI assistant that can see what you’ve drawn.
  • Which file types can I upload?

    PDFs, Word documents (DOCX), PowerPoint (PPTX), Excel and CSV spreadsheets, plain text and code, images (PNG, JPG), audio (MP3, WAV), and short video (MP4, MOV). Most files cap at 25 MB; assignment videos can go up to 500 MB. You can preview uploads inline without downloading.

  • Can I share files with my whole group?

    Yes. Every file you upload to a group assignment is visible to everyone in the group automatically. You can organise them into folders and add live links (Google Docs, OneDrive, Figma, Notion, Dropbox) alongside the files.

  • Does Culleva work on mobile?

    The web app is responsive and works on phones and tablets, though it’s designed primarily for laptop or desktop use. Voice and screen share work in any modern browser that supports WebRTC.

AI tools

  • What happens if I hit a daily AI limit?

    The action is paused for the rest of the day with a friendly message. Everything else in the app keeps working, and the limit resets at midnight in your timezone. Free-tier limits are documented on the pricing page.

  • Is Culleva “cheating”?

    Culleva is a study aid, not a ghostwriter. AI Review marks your draft against the rubric so you can self-improve before submitting; the Study Coach turns your own course materials into revision aids; the whiteboard AI explains concepts in context. We don’t generate full assignments for you. Always check your institution’s rules on AI tool use.

  • Will my uploaded content train an AI model?

    No. Our AI providers run Culleva’s requests with data-retention disabled for training. Your uploaded documents, drafts, and chat messages are stored only to run the service. The full detail (including the named sub-processors) is in the privacy policy.

Group work

  • How do my groupmates join?

    Every group assignment gets a 6 character join code. Share it with your groupmates - they sign up (or sign in), enter the code, and join the workspace. The owner can regenerate the code at any time, which kicks any future joiners but leaves current members in.

  • Can a teammate edit the assignment description?

    Yes. The description, files, tasks, chat, meetings, and whiteboard are all open to every group member. Only the assignment owner can edit the title / course / due date or delete the assignment.

  • What if someone leaves the group?

    They lose access to that assignment’s workspace immediately. Any tasks assigned to them are automatically unassigned so the group isn’t left with orphaned work. The owner can also remove a member from the Overview tab.

Privacy and accounts

  • Can I sign in with my university account?

    Most universities use Google Workspace or Microsoft Entra (formerly Azure AD) for staff and student accounts; both work with Culleva’s sign-in. If your university uses a different SSO provider, sign up with email + password and we can look at adding support.

  • How do I delete my account?

    Go to your profileand choose “Delete account”. We clear your identifying data and keep a tombstone row only so your group memberships don’t crash for other students. Full detail in the privacy policy.

  • Where is my data stored?

    On Convex (the backend platform) and Vercel (the frontend CDN). Convex runs on AWS in the US; uploaded files are stored encrypted at rest. Read the privacy policy for the sub-processor list and retention windows.

Still stuck?

  • How do I report a bug or request a feature?

    Email support@culleva.com with as much detail as you can - what you were trying to do, what happened, and a screenshot if you’ve got one. Replies usually come within a day.

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